FAQs

1. How long does shipping take?

Shipping times may vary depending on your location and the shipping method you choose at checkout. Generally, orders are processed and shipped within 1-3 week. Once your order has been shipped, you will receive a tracking number to monitor the progress of your delivery.

2. What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer the option to pay with PayPal for added convenience.

3. Can I return or exchange an item?

Yes, we have a 30-day return policy. If you are not satisfied with your purchase, you can request a return or exchange within 30 days of receiving your item. Please make sure the item is in its original condition with tags and packaging intact. Certain items, such as perishable goods and personalized items, may not be eligible for return or exchange. For more information, please refer to our refund policy.

4. How do I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your delivery on our website or the carrier's website.

5. Do you offer international shipping?

Yes, we offer international shipping. The availability and shipping rates may vary depending on your location. Please note that international orders may be subject to customs fees and import duties, which are the responsibility of the customer. For more information, please contact our customer support.